Our Terms & Conditions

These Terms & Conditions govern your use of the Dragonslots Casino platform at dragonslots-pokies.org. Please read them carefully before you register or place a wager.

What Accepting These Terms Means

By creating an account, ticking the acceptance box or otherwise using our platform, you confirm that you have read, understood and agreed to be bound by these Terms & Conditions. The agreement takes effect the moment your registration is completed and remains in force for as long as your account stays open.

• These terms, together with our Privacy Policy and Bonus Policy, form the entire agreement between you and us.
• If you do not accept any part of these terms, you must not register or continue using our platform.
• Your continued play after we publish an update constitutes acceptance of the revised terms.

Who Can Play With Us

You must be at least 18 years old, or the minimum legal gambling age in your jurisdiction if that is higher. We reserve the right to request proof of age at any stage and to suspend play until verification is complete.

• One account per person, per household, per IP address and per payment method. Duplicate accounts may be closed and balances forfeited.
• Residents of the United States, the United Kingdom, the Netherlands, Spain, Belgium, Italy, Sweden, Switzerland, Israel, Iran, North Korea, Syria and Sudan may not open an account.
• You must register with accurate personal details. Providing false information voids your right to winnings.
• Before your first withdrawal we verify your identity (KYC): government ID, proof of address dated within the last three months, and payment method verification. Verification is normally completed within 24 hours.

Deposits, Withdrawals and Verification

Funding your account

We accept PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, MiFinity, Jeton, Bitcoin, Ethereum and Tether. The minimum deposit and minimum withdrawal are both 30 AUD or equivalent. We do not charge fees on deposits or withdrawals.

• Withdrawals are available via Visa, Mastercard, Skrill, bank transfer, Bitcoin, Tether, MiFinity and Jeton.
• Withdrawal limits are 16,000 AUD per day and 40,000 AUD per month. Higher VIP tiers may qualify for increased limits.
• Processing takes up to 3 days once your KYC verification is complete.
• Winnings can only be withdrawn to a payment method held in your own name.
• Dormant accounts, with no login or transaction for 12 consecutive months, may attract a monthly administrative fee deducted from the remaining balance.

How Our Bonuses Work

Bonus offers, including welcome packages, reload bonuses, cashback and free spins, are governed by the specific rules published alongside each promotion. Where a promotion's rules conflict with these general terms, the promotion's rules apply for that offer.

• Bonuses carry a wagering requirement that must be completed before winnings become withdrawable.
• While a bonus is active, the maximum permitted bet per round is restricted; bets above the cap may void the bonus and any winnings.
• Certain games may be excluded or contribute at a reduced rate towards wagering; the game list is published with each offer.
• Each bonus has an expiry period; unused bonus funds or free spins lapse after that period.
• Bonus abuse, including low-risk wagering patterns and using bonuses across linked accounts, entitles us to cancel the bonus, reverse associated winnings and close the accounts involved.

Conduct We Do Not Permit

Our platform is intended for fair, recreational play. Any conduct designed to exploit the platform, deceive us or gain an unfair advantage is a material breach of these terms.

• Fraud, falsified documents and misrepresented identity.
• Chargebacks or payment disputes after funds have been played.
• Multi-accounting to claim repeated bonuses or circumvent limits.
• Collusion with other players to manipulate outcomes.
• Use of bots, scripts, automated tools or any software that interferes with normal play.
• Accessing the platform through a VPN, proxy or other means to disguise your location where play is not permitted.

Frequently asked questions

How long does KYC verification take?

We complete identity verification within 24 hours of receiving your government ID, proof of address dated within the last three months, and payment method verification. Your first withdrawal is released after verification is complete.

Can I open more than one account?

No. We allow one account per person, per household, per IP address and per payment method. Duplicate accounts may be closed and associated balances forfeited.

What happens if I break the bonus rules?

We may cancel the bonus, reverse any winnings earned from it and, in serious cases, close your account. Always check the specific rules published with each promotion before you claim it.

How do I set deposit or loss limits?

Contact our 24/7 support team via live chat or email [email protected] and we will apply the limits you request to your account.